What is a mental health Treatment plan and how do i get one?
A Mental Health Treatment Plan (MHTP) is written by a GP and entitles you to 10 Medicare rebated sessions per year.
Because Remote Therapy is a bulk-billed practice, you get the 10 sessions for free with us.
To get a MHTP you need to book in to see your GP and inform them you wish to get a “Mental Health Treatment Plan”.
Or, you can follow this link for instructions on how to book a free online GP consultation to get your MHTP within 24 hours: Click here to see instructions!
Your GP can address the referral to one of our therapists or just ‘Remote Therapy’.
Referrals can be sent via:
Email: admin@remotetherapy.com.au
Fax: 07 3319 6866
Medical Objects - either search for ‘Remote Therapy’ or one of the therapist’s from our team page.
DO I need to live in a rural or remote area to get free sessions?
No. Anyone from any location Australia wide can access the 10 free sessions.
We treat people with a wide variety of issues including but not limited to:
Depression
Anxiety
Stress
Addiction
Eating disorders
Panic attacks
Trauma
Post-traumatic stress
Self-harm
Low self-worth
Suicidal ideation
Behavioural problems
Personality disorders
And others! Email us at admin@remotetherapy.com.au to find out more!
What issues can you help with?
What does it cost?
We are a bulk-bill practice which means $0 out of pocket if you have a Mental Health Treatment Plan.
If you have used all of your free appointments for the calendar year, then we charge a fee:
Registered psychologist = $96.65
Clinical psychologist = $141.85
Our fees are the lowest anywhere and are about 50% of the national average.
To make a booking, email us at admin@remotetherapy.com.au with your referral documents (Mental Health Treatment Plan and GP letter) and we will get back to you with a booking form.
If you do not have a Mental Health Treatment Plan and GP letter, arrange to see your GP and inform them you wish to get a “Mental Health Treatment Plan”.
Your GP can address the referral to one of our therapists or just ‘Remote Therapy’.
Referrals can be sent via:
Email: admin@remotetherapy.com.au
Fax: 07 3319 6866
Medical Objects - either search for ‘Remote Therapy’ or one of the therapist’s from our team page.
How do I make a booking?
Clients can cancel or rescehdule an appointment free of charge up to 48 business hours before their appointment.
If you cancel or reschedule with less than 48 business hours notice or do not attend an appointment, there is a fee equal to the bulk-bill rate at the time. As of November 2023 this rate is:
$96.65 for registered psychologists
$141.85 for clinical psychologists
Medicare does not pay for unattended appointment so even if you have a Mental Health Treatment Plan, you will have to pay the fee out of your own pocket.
If you cancel or reschedule 3 appointments within 3 months, even with 48+ hours notice and legitimate reasons, we will not be able to rebook you. Medicare does not pay for cancelled appointments and as a bulk-billed provider we cannot afford too many cancellations.
What is the cancellation / Reschedule policy?
You can cancel by clicking the link below and filling in the short cancellation form:
Click here for the cancellation form.
If you cancel 3 appointments within 3 months, even with legitimate reasons, we will not be able to rebook you as Medicare does not pay for cancelled appointments. As a bulk-billed provider we cannot afford too many cancellations.
How do I cancel an appointment?
What if I want to pay privately?
If you want to pay privately, we charge a very reasonable rate at about 50% of the industry average:
Registered psychologist: $96.65
Clinical psychologist: $141.85
To book, please email us at: admin@remotetherapy.com.au
Do you take referrals from NDIS, DVA, Worker’s compensation, Victim’s Assist, or other programs?
No, we are only able to see 2 types of clients:
Clients who have a Mental Health Treatment Plan, entitling them to 10 free sessions per year.
Clients who want to pay privately with no Medicare rebate. Invoices can be provided for those wanting to claim against their private health cover.
Can you do assessments or write reports for NDIS, Centrelink, court, Worker’s COmpensation, Insruance, etc?
No, we are not able to do any assessments or reports except those required under a Mental Health Treatment Plan.
Can you do Diagnoses or assessments for ADD, ADHD, PTSD, BPD, OR other disorders?
No, we are not able to do assessments or provide diagnosis for any disorders.
No, we do not offer couples or family counselling.
DO you offer couples or family counselling?
How do I join a video call?
To join your video call, please click the link we emailed and texted to you. You will automatically join the call.
To conduct a video call of acceptable quality you will need a download and upload speed of 0.35+ Mbps (megabits per second). Most home internet far exceeds the required speed.
Click here to to test your internet speed.
If your home internet is not fast enough, you can use your smartphone’s internet instead. 97% of mobile phones run on the fast 4G network so you can either use your smartphone to conduct the entire call, or you can use your phone as a wi-fi hotspot and conduct the call using a tablet or computer.
Is my internet fast enough?
A Mental Health Treatment Plan entitles you to 10 free sessions per calendar year (between January 1st and December 31st).
However, a GP can only refer a patient for a maximum of 6 sessions at a time.
After the 6 sessions have been used, the patient must return to the GP and receive a referral extension letter. Typically the GP will send this letter directly to us.
This diagram from the Department of Human Services explains the referral structure:
